Customer service

• Workflow development

• Annual education

• Risk management

• Customer satisfaction

• Crisis management

Business Growth

• Construction expansion planning and development

• Project management

• Credentialing

• Provider recruitment

• Talent retention

REgulatory compliance

• Policy and procedure review and updates

• Mock surveys

• Meeting preparation

• Compliance monitoring

• Plan of correction development and implementation.

  We recognize that even with the best preparation, education and skill set medicine is not an exact science and errors are made and deficiencies are cited.  We are experts in root cause analysis, drafting plans of correction and implementing successful recovery strategies.